buau88 Privacy Policy
Your personal information is completely safe with us. This policy provides full details on how buau88 collects, uses, and protects your information.
Table of Contents
Information Collection
1.1 Information Collected Directly from You
We collect the following information from you during account registration on buau88 and at various stages of service use:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay account information)
- Transaction history and amounts
1.2 Automatically Collected Information
When you use the buau88 website or app, certain information is collected automatically. This includes:
- IP address and device identifier information
- Browser type and operating system
- Session duration and pages visited
- Gaming activity and betting history
- Login time and date information
1.3 Information Received from Third Parties
In some cases we may receive additional information from identity verification agencies or payment processors. This information is used solely for the purpose of identity confirmation and fraud prevention.
Purpose of Information Use
2.1 Account Management and Service Delivery
Using the information you provide, buau88 delivers the following services:
- Creating, managing, and verifying your account
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Delivering customer service and support
- Resolving technical issues on the platform
2.2 Security and Compliance
Your information is used as part of our security operations:
- Preventing fraud and unauthorized account access
- Complying with Anti-Money Laundering (AML) policies
- Completing the identity verification process (KYC)
- Implementing responsible gaming terms and conditions
- Age verification — ensuring services are available only to users aged 21 and above
2.3 Communication and Marketing
With your consent, we may contact you regarding the following:
- Information about new bonuses and offers
- Important notifications related to your account
- Platform updates and information about new games
- Security alerts and important notices
You may opt out of marketing communications at any time.
Information Storage and Protection
3.1 Data Security Measures
buau88 adopts industry-standard technical and organizational measures to protect your personal information:
- SSL Encryption: All data transmission on our website is secured through SSL/TLS encryption.
- Data Encryption: All sensitive information stored is kept using strong encryption methods.
- Secure Servers: Our servers are operated in accordance with the highest security standards.
- Access Controls: Only authorized personnel are permitted to access your information.
- Regular Security Audits: Our systems undergo regular security audits.
3.2 Data Retention Period
We retain your information only for as long as necessary:
- Active account data: for as long as the account remains active
- Transaction records: for the period required under applicable legal and financial regulations
- Closed account data: for the legally required period even after account closure
- Customer service communication records: for the period necessary to improve service quality
Sharing Information with Third Parties
4.1 Information Sharing Policy
buau88 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions.
- Identity Verification Agencies: Information is verified with authorized verification agencies to complete the KYC process.
- Technology Service Providers: With trusted technology partners who assist in operating the platform.
- Legal Authorities: In accordance with legal obligations or court directives.
4.2 Agreements with Third Parties
All third parties we work with are required to comply with our privacy standards. We ensure that your information is used only for the specified purposes, and appropriate agreements are in place to prevent any unauthorized use.
Cookies and Tracking Technologies
5.1 What Are Cookies and Why Are They Used?
Cookies are small text files stored in your browser. buau88 uses cookies for the following reasons:
- Essential Cookies: Maintaining login sessions and ensuring security.
- Functional Cookies: Remembering your preferences and settings.
- Analytics Cookies: Improving website performance and user experience.
- Security Cookies: Detecting and preventing fraud.
5.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality of the platform. Disabling essential cookies will prevent you from logging in properly.
Your Rights
Right to Access Information
You may request to view your personal information stored with us at any time. We will provide a copy of your information within the specified timeframe.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request that it be corrected. We will update the information as soon as possible.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations and the requirement to keep transaction records.
Right to Object to Processing
You may object at any time to your information being used for marketing purposes. In such cases we will immediately remove your information from marketing activities.
6.1 How to Exercise Your Rights
To exercise any of your rights, please contact our customer service team. We generally respond to your request within 30 business days. Some information may be requested to confirm your identity.
Privacy of Minors
7.1 Age Restriction
buau88 services are intended only for individuals aged 21 or above. We do not intentionally collect any personal information from persons under the age of 21.
A request to guardians: If your child has accessed our platform without authorization, please contact us immediately.
Protection of Payment Information
8.1 Financial Information Security
We apply the highest level of security measures to protect your payment information:
- All transactions via bKash, Nagad, Rocket, and Upay are processed through encrypted connections.
- We do not store your full payment account details on our servers.
- All financial transactions are regularly monitored to detect suspicious activity.
- The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000.
8.2 Transaction Security Tips
We recommend the following to keep your account and payment information secure:
- Never share your password with anyone.
- Always log in from a safe and trusted network.
- Log out properly after using your account.
- If you notice any suspicious activity, let us know immediately.
Policy Changes
9.1 Policy Update Process
buau88 reserves the right to update this privacy policy from time to time. For any significant changes:
- You will be notified by email at least 30 days before the changes take effect.
- The changes will be clearly noted on the privacy policy page of the website.
- The date on which the new policy takes effect will be clearly stated.
If you continue using the platform after the new policy takes effect, you will be considered to have accepted the new policy.
9.2 Differences from Previous Policy
We keep a record of every revision to the privacy policy. If you wish, you can request previous versions for review from our customer service team.
Contact Us
10.1 Privacy-Related Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following:
buau88 gives your privacy the highest priority. Our goal is to create a safe, transparent, and trustworthy gaming environment where you can enjoy yourself with confidence. We are committed to protecting your information. To learn more, visit our Terms and Conditions and Responsible Gaming pages.